Differences between used and refurbished phones
When buying a pre-owned phone, you'll generally encounter two main categories: "used" and "refurbished." While both terms indicate that the device has had a previous owner, the key difference lies in the level of inspection, repair, and restoration they've undergone.
Here's a breakdown:
Used phones
- As-is condition: These phones are sold in their current state, with varying degrees of cosmetic wear and tear, and functionality levels. You're essentially getting what the previous owner had, without any guarantee of repairs or improvements.
- Uncertainty about condition and performance: You might find a great deal on a used phone, but there's a higher risk that it could have hidden issues or a shorter lifespan due to prior usage.
- No warranty: Typically, used phones come with no warranty, meaning you're responsible for any repairs that may be needed after purchase.
- Lower price: Generally, used phones are the most affordable option.
Refurbished phones
- Inspected, repaired, and restored: Refurbished phones have been tested, cleaned, and repaired as needed to bring them back to a like-new condition. This can involve replacing faulty components or restoring software.
- Better reliability and peace of mind: Because they've been inspected and repaired, refurbished phones offer a higher level of reliability and peace of mind compared to buying a used device.
- Warranty protection: Most refurbished phones come with a warranty, often for 30 days to a year, providing some protection against potential issues.
- Potential cosmetic imperfections: While refurbished devices are restored to look as good as possible, some may have minor cosmetic imperfections that don't affect performance.
- Higher price than used: Refurbished phones typically cost more than used phones, but still offer significant savings compared to buying new.
- May be manufacturer or seller refurbished: Refurbishment can be done by the original manufacturer or by a third-party seller. Manufacturer-certified refurbished phones often provide the highest level of quality and a new battery and outer shell in some cases, according to The New York Times.
In essence
- Used: Cheaper, higher risk, no warranty, unknown condition.
- Refurbished: More expensive than used, lower risk, usually comes with a warranty, inspected and repaired to like-new condition.
Choosing the right option depends on your priorities
- If your priority is the absolute lowest price and you're comfortable with the potential risks, a used phone might be a viable option.
- If you prioritize a device with guaranteed functionality, some level of warranty protection, and a better overall condition, refurbished is the better choice, according to RefurbMe.